The company also said it'll only start accepting orders again for mango, cucumber, fruit and creme pods from retail locations that can legally sell flavors, and that comply with a series of new guidelines, such as electronically scanning IDs for flavored pod purchases and limiting the quantity of pod sales to an individual. This year, Juul has worked with online marketplaces like eBay, Alibaba and Amazon to get rid of more than 23,000 third-party listings of Juul products and counterfeits, it said. To prevent people from buying in bulk and distributing products to minors, customers can't buy more than two devices and 15 Juul pod packages a month, and 10 devices a year.īy the end of the year, Juul said its verification system will include two-factor authentication and a real-time photo requirement that matches a person's face with an uploaded ID. Customers who don't want to provide their Social Security number have to upload a government ID, which is then reviewed by someone on Juul's compliance team. "This information is verified by a third party and cross-referenced with publicly available records to confirm the person is at least 21 years of age," according to the release. Customers on Juul's site have to provide their name, birthday, permanent address and the last four digits of their Social Security number.
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